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UK Delivery Rates
We offer FREE DELIVERY on ALL orders of £50 or over EXCLUDING large items such as GO-KARTS & BIKES etc. Orders under £50 carry a delivery charge of only £5.
All orders are dispatched within 24 hours of ordering, with the exception of bicycles & other large objects which take a little longer as they must be prepared by one of our cycle mechanics. We expect all deliveries to be completed within 5 working days.
Please note we do not ship on Saturday’s, Sunday’s or public Holidays.
If for some reason we are unable to ship within these time frames we will contact you by e-mail or telephone to confirm an alternative delivery date.
Exclusions
LARGE GOODS such as bikes & Go-Karts can NOT be offered free shipping due to there size and shape. We will contact you regarding an additional delivery fee.
Unfortunately, we are unable to sell gas online due to them being deemed as dangerous goods. These can, however, be purchased in-store.
International Delivery Rates
Deliveries to the EU will receive free shipping on all orders over £75. Any orders below this will have a £7.50 delivery fee.
Deliveries to the rest of the world will receive free shipping on all orders over £100. Any orders below this will have a £15 delivery fee.
The same exclusions mentioned previously still apply.
Click & Collect
This option is available if you are able to call to the store to collect. If you select this option please allow at least 24 hours before you call to collect. For larger items allow for an additional 24 hours.
Once your item(s) is ready for collection we will send an email to let you know.
We no longer offer the option to pay for click & collect orders in-store. All click & collect orders must be paid for online.
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Refunds Online
If you are dissatisfied with your goods, we are happy to provide a complete refund (excludes carriage charges) providing that the product is in its original packaging, unused with all tags and labels still attached.
Refunds are available for up to 14 days from the date of delivery.
The customer is responsible for costs to return unless we have dispatched an incorrect item.
For hygiene purposes, we are unable to offer refunds on swimwear if the hygiene seal has been removed. This will not apply if the product should be faulty.
Refunds In-store
Refunds in-store are only available if the item is faulty and are returned within the 14 days of purchase.
All other returns, customers will only receive a credit onto their account.
The same T&C's apply as above.