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UK & Ireland Delivery Rates
We offer FREE DELIVERY on orders of £50 or over. Orders under £50 carry a delivery charge of only £5. All bikes & large objects will have an additional delivery fee added at checkout, due to their shape and size. If it is ordered via click & collect this value will be refunded during collection.
All orders are dispatched within 24 hours of ordering, with the exception of bicycles & other large objects which take a little longer as they must be prepared by one of our cycle mechanics. We expect all deliveries to be completed within 5 working days.
Please note we do not ship on Saturday’s, Sunday’s or public Holidays.
If for some reason we are unable to ship within these time frames we will contact you by e-mail or telephone to confirm an alternative delivery date.
Exclusions
Due to the size of some items, i.e. Berg Go-karts we are unable to offer FREE Delivery. These items will be clearly identified on each product page. These items will be offered for collection at store level, they can however be delivered if required. Contact us on 028 2764 9060 or [email protected] and we can advise you of the delivery costs.
International Delivery Rates
If you wish to have a delivery made outside the UK or Ireland please call us on +44 28 2764 9060 or e-mail us at [email protected]
Click & Collect
This option is available if you are able to call to the store to collect. If you select this option please allow at least 24 hours before you call to collect. For larger items allow for an additional 24 hours.
Once your item(s) is ready for collection we will send an email to let you know.
We no longer offer the option to pay for click & collect orders in-store. All click & collect orders must be paid for online.
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Refunds Online
If you are dissatisfied with your goods, we are happy to provide a complete refund (excludes carriage charges) providing that the product is in its original packaging, unused with all tags and labels still attached.
Refunds are available for up to 3 weeks from the date of delivery.
The customer is responsible for costs to return unless we have dispatched an incorrect item.
For hygiene purposes, we are unable to offer refunds on swimwear if the hygiene seal has been removed. This will not apply if the product should be faulty.
Refunds In-store
Refunds are available for up to 2 weeks from the date of purchase, the same terms and conditions apply as above.
Refunds In-store
Refunds are available for up to 2 weeks from the date of purchase, the same terms and conditions apply as above.